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Mumbai: Quick action by railway authorities saves man's life

Updated on: 28 July,2017 04:04 PM IST  |  Mumbai
midday online correspondent |

In an example of quick thinking and swift action by the Railways and fellow passengers, a tweet and call to the railway's helpline number saved a man’s life

Mumbai: Quick action by railway authorities saves man's life

Train death
Representational Image


In an example of quick thinking and swift action by the Railways, a tweet and call to the helpline number saved a man’s life.


Tulsi Sgaw (33) was travelling on the Howrah-CST mail and experienced a sudden drop in blood pressure and palpitations as the train was pulling into Kalyan station. The incident occurred on Thursday morning.


According to reports by the Mumbai Mirror, a 33-year-old dehydrated man collapsed in a train near Kalyan, fellow passengers called the helpline and tweeted to the Railway Minister which had an immediate effect. Railway staff and RPF were present at the next station to help the man.

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Two fellow passengers on the train, Bhuvaneshwar and Jharkhande Shaw, in a statement to Mumbai Mirror, said, “At around 10:20 am, Tulsi went to the washroom. He had been feeling week all morning but we did not realise that his condition was serious. He collapsed after he came out of the toilet and asked us to find a ticket checker or railway official.”

Bhuvaneshwar tweeted about the emergency to Railway Minister Suresh Prabhu, and Jharkhande called the 182 helpline to ask for medical help. By 11.20 am, when the train pulled into Dadar station, a medical team along with RPF and the deputy station master were there to attend to Tulsi. He was then taken to the emergency medical room available at Dadar and was stabalised. In the mean time Tulsi’s brother Ashok Shaw also reached Dadar.

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A railway official said (to Mumbai Mirror), “An RPF sub-inspector Girish Rathod, Constable Sonu Dhangad, the deputy station manager Pawan Khushwaha of Dadar along with a porter attended to Tulsi. They had also taken a wheelchair along with them. The doctors at the emergency room stabilised Tulsi.”

Tulsi’s brother said, “This is the first time my brother fell so ill. I am grateful to the railway officials and the railway minister for providing prompt assistance."

In a statement to the daily tabloid, Sachin Bhalode, senior divisional security commissioner of Central Railway’s Mumbai Division, said, “After being informed about the emergency situation in train no. 12321 Howrah Mail, the Dadar post of RPF was alerted and under the guidance of inspector Satish Menon, our staff attended to Tulsi."

On further medical assessment, medical experts found that Tulsi was severely dehydrated. 

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